A medical device usability test

Medical Device Human Factors Engineering

Medical device human factors engineering integrates user needs, use-related risk management, usability testing, and human-centered design throughout the medical device development process. Applying human factors early and iteratively helps manufacturers develop medical devices that can be used safely and effectively by their intended users.

Human Factors Insight provides end-to-end human factors and usability engineering services for medical device manufacturers, from early-stage user research and use-related risk analysis through formative usability testing, human factors validation, and regulatory documentation. Our services support FDA, EU MDR, MHRA, and NMPA submissions and are aligned with applicable human factors and usability engineering standards, including IEC 62366 and ISO 14971.

End-to-end Human Factors and Usability Engineering Services

We provide end-to-end human factors and usability engineering support throughout the medical device development lifecycle, from early-stage strategy and risk analysis through formative usability testing, human factors validation testing, and regulatory documentation.


Human Factors Strategy & User Research

Define intended users, use environments, user needs, regulatory requirements, and the human factors strategy throughout medical device development.

Task Analysis

Systematically analyze the tasks and interactions required to use the medical device safely and effectively, including perceptual, cognitive, and physical demands.

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Known Problems Analysis

Review relevant post-market information, adverse events, recalls, and known use problems associated with the device and similar medical devices to identify potential use-related issues.

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Use-Related Risk Analysis

Identify potential use errors, hazardous situations, harms, critical tasks, and appropriate use-related risk control measures.

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Expert Review

Evaluate the user interface against human factors principles to identify potential usability issues, use difficulties, and opportunities for design improvement.

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Formative Usability Testing

Evaluate the medical device with representative intended users throughout development to identify use errors, usability issues, and opportunities for improvement.

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Human Factors Validation Testing

Evaluate whether representative intended users can use the final device safely and effectively under expected use conditions.

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Human Factors & Usability Engineering Report

Develop comprehensive human factors and usability engineering documentation to support regulatory submissions, including a Human Factors Engineering Report and/or Usability Engineering Report for FDA and MDR submissions.

Why choose Human Factors Insight?


Human factors and usability engineering experience across a wide range of medical devices and healthcare technologies.

One partner from early-stage human factors strategy and risk analysis through usability testing and regulatory documentation.

Access to representative healthcare professionals, patients, and caregivers across international markets.

Experience supporting human factors programs for FDA, EU MDR, MHRA, and NMPA submissions.

Q1: What is human factors engineering for medical devices?

Human factors engineering applies knowledge about users, their capabilities, limitations, tasks, and use environments to the design and evaluation of medical devices to support safe and effective use.

Q2: When should human factors engineering begin?

Human factors engineering should begin early in medical device development and continue throughout the design process. Early integration helps identify usability issues and use-related risks before they become costly to address.

Q3: Is human factors engineering required for FDA submissions?

FDA expects manufacturers to apply human factors and usability engineering when user interactions with a medical device could affect safety or effectiveness. The required activities depend on the device, intended users, use-related risks, and regulatory pathway.

Q4: Do I need a human factors engineering (HFE) report for FDA submission?

Yes, most medical devices require an HFE report demonstrating safe and effective use. This report documents your usability engineering process, the usability testing results, and the associated risk controls that were implemented.

Q5: What does a medical device human factors program include?

A human factors program can include user research, task analysis, use-related risk analysis, expert reviews, formative usability testing, human factors validation testing, and regulatory documentation.

Q6: Do I need to perform usability / human factors testing?

Whether or not you need to perform usability / human factors testing depends on multiple factors (for example; medical device class, type of device, etc.). Most likely, you will not meet FDA, MDR, or NMPA regulatory requirements if you do not integrate usability and human factors engineering in your product development process.

Q7: What is IEC 62366-1?

IEC 62366-1 is the international standard that defines a usability engineering process for medical devices focused on identifying and managing risks associated with device use.

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